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DoseMate

GLP-1 Medication Tracker

Privacy Policy

Last updated: August 20, 2025

Your Health Data Security

DoseMate is committed to protecting your sensitive health information. We employ industry-standard encryption and security measures to safeguard your GLP-1 medication data, weight tracking, and health metrics.

1. Information We Collect

Health and Medical Data

  • Medication Information: GLP-1 medication types (Ozempic, Mounjaro, Wegovy, Zepbound), dosages, injection dates, and administration details
  • Health Metrics: Weight measurements, blood glucose levels, calorie intake and expenditure data
  • Side Effects: User-reported side effects and symptoms related to GLP-1 medication use
  • Goals and Progress: Weight loss targets, blood glucose control objectives, and progress tracking data
  • Apple Health Data: Information automatically imported from Apple Health (with your explicit permission)

Technical and Usage Data

  • Device Information: Device type, operating system version, app version
  • Usage Analytics: Features used, session duration, crash reports (anonymized)
  • Account Information: Email address, account preferences, notification settings

2. How We Use Your Information

  • Core App Functionality: Provide medication tracking, progress monitoring, and health analytics
  • Personalized Insights: Generate customized charts, trends, and recommendations based on your data
  • Apple Health Integration: Sync and display your health data from Apple Health for comprehensive tracking
  • Goal Management: Help you set, track, and achieve your weight loss and blood glucose control objectives
  • App Improvement: Analyze usage patterns to improve features and user experience (data is anonymized and aggregated)
  • Customer Support: Provide technical support and respond to user inquiries

3. Data Sharing and Disclosure

We DO NOT sell your health data

Your medication and health information will never be sold to third parties, pharmaceutical companies, or data brokers.

We may share your information only in these limited circumstances:

  • With Your Consent: When you explicitly authorize sharing with healthcare providers or other apps
  • Service Providers: Trusted third-party services that help us operate the app (cloud storage, analytics) under strict data protection agreements
  • Legal Requirements: When required by law, regulation, or valid legal process
  • Safety Purposes: To protect the safety and security of our users or prevent fraud
  • Business Transfers: In the event of a merger or acquisition (with the same privacy protections)

4. Data Security

  • Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access Controls: Strict access controls and authentication mechanisms
  • Regular Security Audits: Ongoing security assessments and vulnerability testing
  • Data Minimization: We collect only the data necessary for app functionality
  • Secure Infrastructure: HIPAA-compliant cloud infrastructure with industry-leading security standards

5. Your Rights and Choices

  • Access: Request a copy of your personal health data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Export your data in a machine-readable format
  • Opt-out: Disable analytics, notifications, or Apple Health integration
  • Consent Withdrawal: Withdraw consent for data processing at any time

6. Data Retention

  • Active Accounts: Data is retained while your account is active and for legitimate business purposes
  • Account Deletion: Data is permanently deleted within 30 days of account deletion request
  • Legal Obligations: Some data may be retained longer if required by law or for legitimate business interests
  • Anonymized Data: Aggregated, anonymized usage statistics may be retained for app improvement

7. Apple Health Integration

  • Explicit Permission: Apple Health integration requires your explicit consent
  • Selective Access: You control which health data categories DoseMate can access
  • Revocable: You can revoke Apple Health permissions at any time through iOS Settings
  • Apple's Policies: Apple Health data is also subject to Apple's privacy policies

8. Children's Privacy

DoseMate is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data, including data protection agreements and compliance with applicable laws such as GDPR.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through the app or via email. Continued use of DoseMate after changes constitutes acceptance of the updated policy.

Contact Us

General Support

For app support, feature requests, or general inquiries

support@dosemate.app

Privacy & Legal

For privacy concerns, data requests, or legal matters

privacy@dosemate.app

Response Times

We typically respond to inquiries within 24-48 hours during business days. For urgent technical issues affecting medication tracking, please indicate "URGENT" in your subject line.